Bella Grup Turizm Medikal Tekstil Temizlik Kırtasiye Gıda İnşaat İthalat ve İhracat San. Tic. takes the highest level of security measures possible in order to ensure that your personal data is collected, stored and shared in accordance with the law and to protect your privacy.

Our aim; Pursuant to Article 10 of the Personal Data Protection Law No. 6698 and to your satisfaction, to inform you in the most transparent way about the way your personal data is collected, the purposes of processing, shared persons, legal reasons and your rights.

Data Controller

In accordance with the Law No. 6698 on the Protection of Personal Data (“Law No. 6698”), your personal data; Bella Grup Turizm Medikal Tekstil Temizlik Kırtasiye Gıda İnşaat İthalat ve İhracat San. Tic. (hereinafter referred to as the Company) within the scope described below.

For What Purpose Personal Data Will Be Processed By the Company?

From parties such as customers, employees, potential customers, employee candidates, business partners, patients, patient candidates, such as identity information, contact information, customer information, customer transaction information, transaction security information, legal transaction and compliance information and marketing sales information, these categories of personal data can be collected.

Your collected personal data

Providing you with the products and services of the COMPANY, fulfilling our obligations to you, arranging records and documents, complying with information storage, reporting, information, tax, and other obligations stipulated by local and international legal regulations,

To offer you special advertisements, campaigns, advantages, and other benefits for sales and marketing activities to increase the quality of services and products, To communicate with you for information processing requirements, its system structure, the necessity of information processing support services received, and to provide you with the necessary information regarding these services and products,

To carry out traffic measurement, statistical analysis, segmentation/profiling and CRM studies for sales and marketing activities, Measuring and increasing customer satisfaction, complaint management, receiving your opinions and suggestions about new services and products, receiving your problem-error notifications, informing you about products and services, complaints and requests,

Managing your membership in online sales, receiving your orders, performing your payment transactions, providing logistics cooperation with 3rd parties and sending products, suggesting products and services that may be of interest to you, online behavioral advertising and marketing, customer portfolio management, measuring and improving service quality, communication, optimization, auditing, risk management and control, promotion, analysis, interest identification, scoring, profiling, marketing, sales, advertising, communication,

Comparative product and/or service offering, modeling, existing or new product studies and/or developments, to be used in all kinds of products and services to be offered to you within the scope of the law and relevant legislation that regulates the works written in the COMPANY’s articles of association, which is the subject of your disclosure of your personal data to the COMPANY,

To comply with the information retention, reporting, and disclosure obligations stipulated by official institutions, to fulfill the requirements of the contracts, and to fulfill the legal obligations of the COMPANY regarding the use of these services,

In line with the purpose of determining and implementing the commercial and business strategies of the COMPANY;

Managing financial operations, communication, market research, and social responsibility activities, purchasing operations (demand, offer, evaluation, order, budgeting, contract), internal system and application management operations, legal operations carried out by the COMPANY,

It will be processed in accordance with the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698 for the purposes of examining, evaluating, and responding to requests from official authorities or you.

To Whom The Processed Personal Data Can Be Transferred And For What Purpose

Your collected personal data; is limited to the realization of the above-mentioned purposes;

To the business partners, shareholders, affiliates of the COMPANY, Persons or organizations permitted by the Turkish Commercial Code, Turkish Code of Obligations, and other legislation,

Legally authorized public institutions and organizations, administrative authorities and legal authorities,

To real or legal persons, program partner institutions and organizations, from which we receive services and cooperate in product/service comparison, analysis, evaluation, advertising, and realization of the above-mentioned purposes, to institutions and organizations that we have agreed upon to send the messages we send to our customers, to the cargo companies that deliver the orders given from our online store to your personal data can be transferred within the framework of the processing conditions and purposes specified in Articles 8 and 9 of Law No 6698.

Method and Legal Reason for Personal Data Collection

One of the channels to be planned verbally, in writing or electronically from our personal likes, our stores, our website, and mobile application, our call centers, social media;

For the legal regulations to be approved by the COMPANY, which can be approved for the contract, predetermined in the law, made public by you to be reviewed, to be available to you, use or use; Due to its fundamental rights and gains, it is collected in relation to the use of the reasons that mention that it can be used for the legitimate interests of the COMPANY and to benefit from its use.

Rights of Personal Data Owner Enumerated in Article 11 of Law No. 6698

As personal data owners, if you submit your requests regarding your rights to the COMPANY using the methods set out below, the COMPANY will finalize the request as soon as possible and within thirty days at the latest, depending on the nature of the request. Up to ten pages will not be charged for a reply. A transaction fee of 1 Turkish Lira will be charged for each page over ten pages. If the response to the application is given in a recording medium such as a CD or flash memory, the fee that may be requested by our COMPANY will not exceed the cost of the recording medium. In this context, personal data owners;

Learning whether personal data is processed or not,

If personal data has been processed, requesting information about it,

Learning the purpose of the processing of personal data and whether they are used in accordance with its purpose,

Knowing the third parties to whom personal data is transferred in the country or abroad,

Requesting correction of personal data in case of incomplete or incorrect processing and requesting that the process carried out within this scope be notified to the third parties to whom the personal data has been transferred, Demanding the deletion or destruction of personal data in the event that the reasons requiring its processing cease to exist despite the fact that it has been processed in accordance with the provisions of the law and other relevant laws, and requesting that the transaction carried out in this context be notified to the third parties to whom the personal data has been transferred, has the right to object to the emergence of a result, to demand the compensation of the damage in case of damage due to the unlawful processing of personal data.

You may submit your request regarding the exercise of your above-mentioned rights, in Turkish and in writing, or in a registered e-mail (KEP) address, in accordance with the 1st paragraph of Article 13 of Law No. 6698 and the Communiqué No. 30356 on the Procedures and Principles of Application to Data Controllers electronic signature, mobile signature or by using the e-mail address previously notified to the COMPANY and registered in our system. The COMPANY reserves the right to verify your identity before replying.

In your application;

  1. Your name, surname, and, if the application is written, your signature,
  2. For citizens of the Republic of Turkey, T.R. your identity number, your
    nationality if you are a foreigner, your passport number or your identity number,
    if any,
  3. Your place of residence or workplace address for notification,
  4. Your e-mail address, telephone, and fax number, if any, for notification,
  5. The subject of your request is obligatory, and if any, information and documents related to the subject must be attached to the application.

You can send a letter or e-mail to Bella Grup Turizm Medikal Tekstil Temizlik Kırtasiye Gıda İnşaat İthalat ve İhracat San. Tic. ‘s physical address or e-mail address. You can access the application form here.

You can make your applications via e-mail to the e-mail address on the site.  According to your request, information and documents must be provided to us completely and accurately. If the requested information and documents are not provided properly, there may be problems in the full and qualified conduct of the research to be carried out by the COMPANY based on your request. In this case, the COMPANY declares that it reserves its legal rights. For this reason, your application should be sent completely and in a way that includes the requested information and documents according to your request.